Frequently Asked Questions

Have you ever had a question and didn’t know where to find the answer? If so, you’ve come to the right place. This section is a compilation of answers to the questions most commonly asked by our clients.

If you can’t find the question you wanted to ask, don’t hesitate to contact us.

What can you do to help?
Please see the What You Can Do page for a variety of different ways you can help.

Where can I get low cost shots for my pets?
Please see our list of low cost vaccination clinics.

Where can I get help with medical expenses for my pet?
These local organization help with pet medical expenses when funding is available to do so:
- Coalition for Pet Protection – (402) 434-7922
- Sadie Dog Fund - (402) 420-0121
- Hearts United for Animals - (402) 274-3679
- Ask your vet about the CareCredit card or the Coast2Coast RX Card program.

Where can I get help re-homing my pet or finding a temporary or foster home for them?
If you feel that you must re-home your furry family member or need help finding a temporary or foster home, you can contact one of the following groups:
- Nebraska Rescue Council
- Coalition for Pet Protection - (402) 434-7922

Where can I get help for flea and tick medication?
LAA sometimes will have flea and tick medication available.  We can only distribute items that have been donated to the pet food bank, therefore, we may not be able to fill your request if we do not have it in stock. Please contact our phone line to inquire.

Can I choose what type of food my pet will receive at the pet food bank?
LAA's pet food bank is stocked solely by donations from the community and we can only distribute pet food that has been donated. Within this limitation, we will do our best to supply you with the same brand or type of food that your pet is used to eating. For pets that require prescription food, please contact our phone line to inquire about options and availability.

What if the pet food bank does not have the type of food my pet is used to eating?
We will give you the closest thing we have to that specific type of food. The best way to deal with a pet food change is to mix the new food with the old food for several days until your pet’s digestive system becomes used to the new food.

Does LAA deliver pet food?
LAA does not have enough volunteers to safely deliver pet food to recipients.  If you are unable to pickup food during our regularly scheduled hours, we do allow recipients to have a friend or family member pick up for them. When you call to schedule a food pickup; you must give us the name of the person picking up the food. That person will need to bring the recipients Pet Food Bank Card, a picture ID and pictures of the recipients animals.

Why does my pet have to be spayed or neutered to get pet food?
LAA's mission is to educate people to be good pet guardians. Part of being a good pet guardian is preventing unwanted litters at local shelters. Spaying or neutering pets is the best hope we have to end the pet overpopulation epidemic. There are also a number of health benefits to spaying or neutering your pet. Please click on the "Low Cost Spay/Neuter Program" tab for more information about LAA's Low Cost Spay/Neuter Program.

Do I need to call each time to get placed on the list to receive pet food?
Yes.

How far in advance should I call if I would like to request pet food?
Three to four days in advance is best. Since we are an all-volunteer agency, it may take some time for the volunteer to connect with you.

How much will it cost to have my pet altered?
Each client pays what they can contribute toward getting their pet(s) altered. When considering the amount to be contributed, we ask each client to consider the fact that all funding for this program is provided by donations, fundraisers and grants.

How does the low-cost spay/neuter program work?
Please see the low-cost spay/neuter program page for more information.